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<  Public  ~  Master looting problems

PostPosted: Sun Jun 12, 2005 7:24 pm Reply with quote
Posts: 69Joined: Thu Jun 09, 2005 7:00 pm
Well, I sent in a GM ticket regarding the new looting rules that blow. Here's the response:
Quote:
Greetings Kalan,

Thank you for contacting the World of Warcraft Game Master Department.

Unfortunately, we were unable to provide the restoration you requested. While we
make every effort to verify your loss there are times where restoration is not
possible. We sincerely apologize for any inconvenience you may have been caused.

Please remember that restorations are NOT always guaranteed. For further
information please check our Restoration Policy located at
(http://www.blizzard.com/support/wowgm/?id=agm01724p)

Thank you again for contacting us.

*** Please do not respond to this email as all conversations on this matter
would be best handled online. ***


Typical "eat shit and die, we dont give a rat's ass" response from Blizzard. Well, I'm gonna send in another ticket again, just to let them know I am not satisfied with that response. Have fun in MC!

Kalan


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PostPosted: Mon Jun 13, 2005 8:17 am Reply with quote
Angry OfficerPosts: 4562Joined: Thu Jun 09, 2005 7:00 pm
Lol, the item you got shafted out of was a BoE, and I managed to hand it to you... Did they read your ticket or did they just get half a line in and say "oop, loot problems, he'll live?"

Heh, rather than just saying you're not satisfied (like a cranky movie theatre customer) say that your issue is with how the system works, and you do not need anything restored. That way you can at least get the cliche "WORKING AS INTENDED" reply.

-Splug


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PostPosted: Mon Jun 13, 2005 11:14 am Reply with quote
Posts: 69Joined: Thu Jun 09, 2005 7:00 pm
I told them that I was OOC raiser, and didnt ask for a restoration. Ticket #2 in process atm.


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